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#1 2018-07-31 18:11:46

rolfvs
Member
Registered: 2018-07-31
Posts: 2

User Glpi is not automatically created from e-mail with new ticket

Hello!

I need that people send a request in support by email, Glpi create user from people email.
Now a see just email of people in ticket in field "Requester - Requester", but email is not user of Glpi


My Glpi version is 9.2.3

Thank you!

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#2 2018-08-01 10:25:11

rolfvs
Member
Registered: 2018-07-31
Posts: 2

Re: User Glpi is not automatically created from e-mail with new ticket

For example, now i have:
1. people (email people@mail.com) send request to Glpi via email
2. in tikets list i see screenshot 

What i need:
1. people (email people@mail.com) send request to Glpi via email
2. in tikets list i see screenshot

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