Forum GLPI-Project

andrew.k2

Member

From: Latvia

Registered: 2014-05-07

Posts: 60

behaviour plugin and ticket cloning with documents

Hello.

Maybe someone can help?

My actions:
   Clone (clone & link) registered ticket with document;
   Transfer cloned to different entity;
   You can see only info about file, but cannot open it (because transfers only ticket without documents?);

Is it GLPI or plugin bug? where I need to report about this bug, here or at github?

GLPI 9.2.1; Behaviours 2.0.0

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[prod] - GLPI 9.3; [test] - GLPI 9.3.1

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: behaviour plugin and ticket cloning with documents

maybe your threat should be better in "Plugins GLPI (En-Fr)" forum lower on this site. I think it is more a problem from the plugin because it is not a core feature. the plugin should do all correct or deny the situation. behaviours is not on github.

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You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: behaviour plugin and ticket cloning with documents

I think it's not a problem of Behaviours plugin because clone is done correctly.
The issue appear during transfer.
In transfer parameter, verify action for documents

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