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#1 2018-01-05 03:02:37

jmarprotacio
Member
Registered: 2018-01-04
Posts: 5

Adding New Criteria in Business Rules for Tickets

Hi All.

How can I add new Criteria Approval Status if it is Waiting for Approval, Refused or Granted. Badly Needed for our development to be more effecient and effective ticketing system.

Thanks in Advance.
God Bless you all

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#2 2018-01-09 21:01:27

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: Adding New Criteria in Business Rules for Tickets

You can do a feature request here http://suggest.glpi-project.org/.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

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#3 2018-01-10 03:30:43

jmarprotacio
Member
Registered: 2018-01-04
Posts: 5

Re: Adding New Criteria in Business Rules for Tickets

Hi Sir KKAdmin

I already posted a suggestion. It is possible to do it backend by editing the php file related to that ?

http://glpi.userecho.com/forums/1-gener … or-ticket/

Thank you

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