Forum GLPI-Project

jcgutierrezo

Member

Registered: 2017-10-03

Posts: 2

Error Dashboard Plugin "Metrics"

Hello everyone, install the Dashboard plugin with success, but when I want to enter the Metrics menu, I get 500 error,

seeing the apache logs:

[Tue Oct 03 07: 04: 12.502938 2017] [: error] [pid 1022] [client 172.16.1.8:24022] PHP Fatal error: Call to a member function fetch_assoc () on boolean in /var/www/html/glpi/inc/dbmysql.class.php on line 309, referer: http://172.17.11.29 /glpi/plugins/dashboard/front/index1.php

Will it be a version problem?

Version GLPI 9.2

php -v
PHP 5.6.30-0 + deb8u1 (cli) (built: Feb 8 2017 09:49:20)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
    with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2016, by Zend Technologies

MYSQL VERSION
mysql> SELECT @@ version;
+ ----------------- +
| @@ version |
+ ----------------- +
| 5.5.57-0 + deb8u1 |
+ ----------------- +
1 row in set (0.00 sec)

ANY IDEAS

machadomall

Member

From: Brazil, Brasilia, DF

Registered: 2011-10-30

Posts: 208

Re: Error Dashboard Plugin "Metrics"

Hello,
My Dashboard version 0.8.6, in mine I do not make that mistake, nothing displayed.
Talking with the Developed Donato Stevenes and he will check for the GLPI 9.2.

Let's wait.

Hugs.

---

Márcio Machado
Brasília-DF / Brasil

machadomall

Member

From: Brazil, Brasilia, DF

Registered: 2011-10-30

Posts: 208

Re: Error Dashboard Plugin "Metrics"

I talked to Stevens Donado now, he reported that the error in the Dashboard due to renaming of fields in the GLPI 9.2 tables. It is already preparing a compatible version.

Hugs.

---

Márcio Machado
Brasília-DF / Brasil

jcgutierrezo

Member

Registered: 2017-10-03

Posts: 2

Re: Error Dashboard Plugin "Metrics"

Thanks Hugs,
the version of the dashboard that install is 0.8.6, but now there is another immediate solution to correct this problem? or hope it's compatible?

JUan Carlos