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#1 2016-06-09 10:00:07

pae-spb
Member
Registered: 2016-06-05
Posts: 7

bug - Filter for Tickets

Hello.
For example, I want to know list of tickets closed at one day. To do that, I use filter "Characteristics - Resolution date" IS "Specify a date" and select a day. BUT problem is that after selecting date I need to set a correct time! Else a filter result is empty. But I don't know time, I just want to see list of closed tickets. And Filter name is "resolution date", not time

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#2 2016-06-10 10:31:04

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: bug - Filter for Tickets

Resolution_date is a datetime field.
You can search with Contains 2016-06-10 or Contains >2016-06-10 or Contains <2016-06-10


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2016-06-14 15:08:36

pae-spb
Member
Registered: 2016-06-05
Posts: 7

Re: bug - Filter for Tickets

Yes, I make so, but is not logically. It's good workaround, not more

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#4 2016-06-14 22:12:44

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: bug - Filter for Tickets

IS must be exactly like in the database, so you must indicate date+time


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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