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Hello,
I have a problem sending mail on glpi. In the php-errors.log of glpi the problem comes from the NotificationEventMailing.php file. Here are the logs in detail :
[2023-06-13 09:02:27] glpiphplog.WARNING: *** PHP Warning (2): Undefined array key "filepath" in /var/www/html/glpi/src/NotificationEventMailing.php at line 295
Backtrace :
src/QueuedNotification.php:602 NotificationEventMailing::send()
src/CronTask.php:1018 QueuedNotification::cronQueuedNotification()
front/crontask.form.php:52 CronTask::launch()
[2023-06-13 09:02:27] glpiphplog.WARNING: *** PHP Warning (2): Trying to access array offset on value of type bool in /var/www/html/glpi/src/NotificationEventMailing.php at line 296
Backtrace :
src/QueuedNotification.php:602 NotificationEventMailing::send()
src/CronTask.php:1018 QueuedNotification::cronQueuedNotification()
front/crontask.form.php:52 CronTask::launch()
[2023-06-13 09:02:27] glpiphplog.WARNING: *** PHP Warning (2): Trying to access array offset on value of type bool in /var/www/html/glpi/src/NotificationEventMailing.php at line 297
Backtrace :
src/QueuedNotification.php:602 NotificationEventMailing::send()
src/CronTask.php:1018 QueuedNotification::cronQueuedNotification()
front/crontask.form.php:52 CronTask::launch()
[2023-06-13 09:02:27] glpiphplog.CRITICAL: *** Uncaught Exception DivisionByZeroError: Division by zero in /var/www/html/glpi/src/NotificationEventMailing.php at line 301
Backtrace :
src/QueuedNotification.php:602 NotificationEventMailing::send()
src/CronTask.php:1018 QueuedNotification::cronQueuedNotification()
front/crontask.form.php:52 CronTask::launch()
[2023-06-13 09:02:27] glpiphplog.WARNING: *** PHP Warning (2): error_log(/var/www/html/glpi/files/_log/cron.log): Failed to open stream: Permission denied in /var/www/html/glpi/src/Toolbox.php at line 598
Backtrace :
src/Toolbox.php:598 error_log()
src/CronTask.php:1030 Toolbox::logInFile()
front/crontask.form.php:52 CronTask::launch()Thank you in advance for your feedback.
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I have new information about glpi problems
PHP Warning: Module "intl" is already loaded in Unknown on line 0
PHP Warning: Undefined array key "filepath" in /var/www/html/glpi/src/NotificationEventMailing.php on line 290
PHP Warning: Undefined array key "filepath" in /var/www/html/glpi/src/NotificationEventMailing.php on line 295
PHP Notice: getimagesize(): Read of 8192 bytes failed with errno=21 Is a directory in /var/www/html/glpi/src/NotificationEventMailing.php on line 295
PHP Notice: getimagesize(): Error reading from /var/www/html/glpi/files/! in /var/www/html/glpi/src/NotificationEventMailing.php on line 295
PHP Warning: Trying to access array offset on value of type bool in /var/www/html/glpi/src/NotificationEventMailing.php on line 296
PHP Warning: Trying to access array offset on value of type bool in /var/www/html/glpi/src/NotificationEventMailing.php on line 297
Uncaught Exception DivisionByZeroError: Division by zero in /var/www/html/glpi/src/NotificationEventMailing.php at line 301Offline
Hello.
Got same error and consequently, have an issue to send notifications (Maybe due to a picture in sign when ticket was created from mailgate).
As a workaround, i update src/NotificationEventMailing.php by surronding the ratio image size by a condition on $initial_width and $initial_height that have not to be null or equal to 0 :
if($initial_width !== null && $initial_width !== 0 && $initial_height !== null && $initial_height !== 0){
if ($custom_width !== null && $custom_height === null) {
//compute height if needed
$custom_height = $initial_height * $custom_width / $initial_width;
} elseif ($custom_height !== null && $custom_width === null) {
//compute width if needed
$custom_width = $initial_width * $custom_height / $initial_height;
} elseif ($custom_height === null && $custom_width === null) {
//if both are null keep initial size
$custom_width = $initial_width;
$custom_height = $initial_height;
}
$image_path = Document::getImage(
GLPI_DOC_DIR . "/" . $doc->fields['filepath'],
'mail',
$custom_width,
$custom_height
);
if (
$mmail->AddEmbeddedImage(
$image_path,
$doc->fields['tag'],
$doc->fields['filename'],
'base64',
$doc->fields['mime']
)
) {
$inline_docs[$docID] = $doc->fields['tag'];
}
}
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