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#1 2021-04-13 15:34:43

cdroz
Member
Registered: 2021-04-13
Posts: 2

PHP Error when trying to migrate

Hi,

I'm trying to migrate from 9.4.2 to 9.5.4 on an IIS server

During the upgrade process, I run into the following error :

PHP Error (1): Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in C:\inetpub\glpi_dev\inc\dbmysql.class.php at line 495

I already tried to increase the memory_limit value on the php.ini file without any success. If I increase it up to 128M, I still have the same error. If I go to more than 128M (256M for example), I'm getting an Error 500 issue.

Do you have any idea where it could come from?

Many thanks, and best regards

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#2 2021-04-15 20:57:26

oj69
Member
From: Somewhere in the cloud
Registered: 2021-02-01
Posts: 157

Re: PHP Error when trying to migrate

Is this a windows setup ? I am sorry I have no idea for this plattform ...

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#3 2021-04-19 10:58:31

cdroz
Member
Registered: 2021-04-13
Posts: 2

Re: PHP Error when trying to migrate

Yes, this is a windows 2019 Server

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#4 2021-04-19 20:04:58

oj69
Member
From: Somewhere in the cloud
Registered: 2021-02-01
Posts: 157

Re: PHP Error when trying to migrate

My suggestion is to migrate to Linux if you don´t mind. More Support for you is available here at the forum with a Linux plattform. If you need further support you can pay for professional support at GLPI ("GLPI Network"). This is a paid subscription.

Hope this helps

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