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#1 2021-02-18 12:08:43

Diego043
Member
Registered: 2021-02-11
Posts: 13

[solved]Remove Header in title ticket [ GLPI ..... ]

Hi Guys,

Is any option to change / remove  section wchich i mark on red  ?

It's 2 sections

1- in title ticket
2- down of the ticket

ticketglpi.png

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#2 2021-02-18 12:56:13

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,146

Re: [solved]Remove Header in title ticket [ GLPI ..... ]

you can change prefix to "[Mycompany#0000146]"    (administraion>entities>[my entity]>notification (tab)>notification prefix.

you can't remove  " Automatically generated by glpi" unless you fork glpi's core .
file :notificationtemplate.class.php 
function : getTemplateByLanguage() 
variable :  $generated_by


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GLPI10.0.10 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6

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#3 2021-02-18 13:45:15

Diego043
Member
Registered: 2021-02-11
Posts: 13

Re: [solved]Remove Header in title ticket [ GLPI ..... ]

Brillant .. Thank you !

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