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#1 2021-02-04 03:34:58

ninog
Member
Registered: 2021-02-04
Posts: 2

Failed to send test email to administrator on GLPI 9.5.3

Here's the current config. We're using gsuite by the way. Really appreciate your help.

Administrator Email: it@zylun.com
From Email:it@zylun.com

Administrator Name: Zylun Helpdesk
From Name: Zylun Helpdesk

Reply-to Address: Blank
No-reply address: Blank

Reply-to Name: Blank
Reply to Address: Blank

Add Documents into Ticket Notif.: No
Way of sending e-mails: SMTP+SSL
max. delivery retries: 5
Try to deliver again in: 10


Check certificate: Yes
SMTP Host: smtp.gmail.com
Port: 465
SMTP login: it@zylun.com
Email Sender: it@zylun.com

We've already created an admin account.

Last edited by ninog (2021-02-04 03:47:00)

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#2 2021-02-05 10:15:31

Zakharov69
Member
Registered: 2017-11-17
Posts: 36

Re: Failed to send test email to administrator on GLPI 9.5.3

Check you GLPI logs.

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#3 2021-02-18 03:33:43

ninog
Member
Registered: 2021-02-04
Posts: 2

Re: Failed to send test email to administrator on GLPI 9.5.3

Here's the logs

Feb 18 09:32:39 GLPIServer postfix/master[13453]: fatal: daemon initialization failure
Feb 18 09:32:40 GLPIServer postfix/postfix-script[13455]: fatal: mail system startup failed
Feb 18 09:32:43 GLPIServer postfix/postfix-script[13610]: starting the Postfix mail system
Feb 18 09:32:43 GLPIServer postfix/master[13612]: fatal: 127.0.0.1:NEW_PORT: Servname not supported for ai_socktype
Feb 18 09:32:44 GLPIServer postfix/master[13611]: fatal: daemon initialization failure
Feb 18 09:32:45 GLPIServer postfix/postfix-script[13613]: fatal: mail system startup failed
Feb 18 09:32:51 GLPIServer postfix/postfix-script[13767]: starting the Postfix mail system
Feb 18 09:32:51 GLPIServer postfix/master[13769]: fatal: 127.0.0.1:NEW_PORT: Servname not supported for ai_socktype
Feb 18 09:32:52 GLPIServer postfix/master[13768]: fatal: daemon initialization failure
Feb 18 09:32:53 GLPIServer postfix/postfix-script[13770]: fatal: mail system startup failed

Last edited by ninog (2021-02-18 03:34:04)

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#4 2021-02-27 00:20:15

oj69
Member
From: Somewhere in the cloud
Registered: 2021-02-01
Posts: 157

Re: Failed to send test email to administrator on GLPI 9.5.3

Please Check your Postfix Setup or use the PHP Mail Option in GLPI

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