You are not logged in.
Hi guys, i need some help to fix this.
After updated GLPI of 9.4.3 for 9.5.1, this problem was occurs only when sending a new ticket by e-mail using program Outlook 2010, 2013, 2016
I did some tests using another e-mails managers, like Thunderbird and Webmail.
And the conclusions is:
Send e-mail with images on the body of message by Outlook > GLPI NOT RECEIVE (but the mailbox receive normally the images)
Send e-mail with images on the body of message by Thunderbird> GLPI RECEIVE
Send e-mail with images on the body of message by Webmail>GLPI RECEIVE
But...
Send e-mail with images on attach by Outlook > GLPI RECEIVE
Send e-mail with images on attach by Thunderbird> GLPI RECEIVE
Send e-mail with images on attach by Webmail> GLPI RECEIVE
Below a example:
Offline
Same problem
Offline
Good Morning,
I believe this link below will help you.
Márcio Machado
Brasília-DF / Brasil
Offline
Maybe a stupid question, but ...
What is the MailCollector.php file, where to get it and where to put it ????
Offline
Maybe a stupid question, but ...
What is the MailCollector.php file, where to get it and where to put it ????
Hi! I believe what this files is to make tests..
Check this link: github.com/glpi-project/glpi/issues/7984
Offline
Hmm, strange. The patch was applied. Images are attached, but not all.
https://prnt.sc/um8apk
Offline
OU! Everything was decided!
Offline
I'm helping the programmer on this git above, testing the updates what him made
Offline
Try this :-
Go to the File tab, click Options, and select Trust Center. Click Trust Center Settings, under the section Microsoft Outlook Trust Center. Clear the checkbox against Don't download pictures automatically in HTML e-mail messages or RSS items.
Unsucess.. Didnt work, i will wait the new official update
Offline