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Goodmorning,
I've the necessity to create a special rule that import an email from mail@domain.com, but only if the object in the mail are different from title to the active ticket, anyone can help me?
I search on internet but I don't find anything, can I do a py script or there is any function implemention in GLPI?
Thanks a lot!!
Barte91
GLPI 10.0.5 - Centos 8 Stream x64
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