Forum GLPI-Project

jvuz

Member

Registered: 2010-01-18

Posts: 297

inventories don't come through

Hi,

after an upgrade of GLPI (version 9.4.4) we needed to reinstall FusionInventory. Everything seems ok, but no inventory comes through. When I look at our http://glpiserver/plugins/fusioninventory/ url, I'm seeing inventories being done in the Computer inventories in the last hours, but nothing is really entering in our system. So the latest inventory shown is the one just before the upgrade. Anyone has a clue what could be the problem and what I need to check?

Jvuz

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: inventories don't come through

Hi,

What does the agent log say ?

jvuz

Member

Registered: 2010-01-18

Posts: 297

Re: inventories don't come through

I got 2 errors: [http client] unexpected content, starting with <br /> and No answer from server at https://our-site/plugins/fusioninventory/

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: inventories don't come through

From your client, can you access https://our-site ?

jvuz

Member

Registered: 2010-01-18

Posts: 297

Re: inventories don't come through

Yes, when I go to https://our-site/plugins/fusioninventory/ I see that at 8 o'clock 64 inventories have been done, but the don't seem to be actually imported. At least if I check the column "Plugins - FusInv - Last inventory    ". There the last update was 13th of November

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: inventories don't come through

oh.

It could be interresting to check if this is a "last update" time error or an actual lack of inventory.
The easiest field to change (to see if the update works) is the connected user on the machine.

jvuz

Member

Registered: 2010-01-18

Posts: 297

Re: inventories don't come through

But it should change, as the ip address changes regularly

jvuz

Member

Registered: 2010-01-18

Posts: 297

Re: inventories don't come through

I've noticed another thing. On the glpi page of any computer, in this case, my computer, you have a field status on the FusionInevtory part. You can refresh this, and this will send me to MyComputerName:62354/status
and the status being "status: waiting". Can this help?

jvuz

Member

Registered: 2010-01-18

Posts: 297

Re: inventories don't come through

It seems it's still working but only the update aren't updated. Do I need to change something in the settings?