Forum GLPI-Project

paulo.morais

Member

From: Brasilia

Registered: 2019-01-10

Posts: 22

Problems installing / upgrading GLPI 9.4.

Hi guys, I'm trying to install GLPI 9.4.4 and I get the following browser error:

Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.

The error is presented at the time of installation or upgrade when I enter the user password of the database.

the file "php_errors" within _log gives me the following

lpiphplog.DEBUG: Html::compileScss() in /var/www/html/GLPI/inc/html.class.php line 6829
css/palettes/auror is new, loading  {"user":"@unknownd8cb8adfddab","mem_usage":"0.018\", 1.06Mio)"}
[2019-10-26 22:53:25] glpiphplog.WARNING: Test logger
[2019-10-26 23:08:08] glpiphplog.WARNING: Test logger
[2019-10-26 23:14:38] glpiphplog.WARNING: Test logger

the file "sql-erros" within _log gives me the following

Error: Table 'inmet.glpi_plugins' doesn't exist
  Backtrace :
  inc/dbmysqliterator.class.php:95                   
  inc/dbmysql.class.php:580                          DBmysqlIterator->execute()
  inc/commondbtm.class.php:525                       DBmysql->request()
  inc/plugin.class.php:124                           CommonDBTM->find()
  inc/console/application.class.php:388              Plugin->init()
  inc/console/application.class.php:91               Glpi\Console\Application->loadActivePlugins()
  bin/console:71                                     Glpi\Console\Application->__construct()
  {"user":"@unknownd8cb8adfddab","mem_usage":"0.000\", 8.03Mio)"}

anyone can help me?

Improv8

Member

Registered: 2019-12-12

Posts: 9

Re: Problems installing / upgrading GLPI 9.4.

Hello,
I have same problem. I try to find solution to fix it since one week.
I let you know

brwainer

Member

Registered: 2020-06-15

Posts: 1

Re: Problems installing / upgrading GLPI 9.4.

Adding "Timeout 600" to "nano /etc/httpd/conf/httpd.conf" allowed the database step to complete for me.