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#1 2019-08-12 09:07:55

evle
Member
Registered: 2019-08-12
Posts: 1

Set requester in simplified ticket form

According to glpi-project.org/DOC/EN/glpi/helpdesk_openticket.html it's possible to create a ticket to another peson:
"It allows an authenticated user to quickly create a ticket for himself or for another person (Delegation)."

How do I do that? Requester field does not appear on a form.

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#2 2019-08-16 11:15:53

makeijan
Guest
From: Pontevedra, Galicia
Registered: 2008-01-29
Posts: 344
Website

Re: Set requester in simplified ticket form

Hi,
This is probably because you are using a Simplified interface instead of standard.
Cheers,

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