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#1 2019-07-18 09:49:11

alexkenon
Member
Registered: 2019-07-17
Posts: 5

Beginner's questions on GLPI

Hello. I'm using GLPI for the first time (installed, running). Thanks for the system! I have a few questions.

1. How to remove the item "Booking" from the main menu at the top? (we do not use it).
2e5f91f4fa9b.png

2. Menu item "Tickets", select the "ticket (or tickets), click on the "Actions" button, in the drop-down menu I need to add the ability to assign the contractor. How to do this? It would be very convenient to do it from here.
baae36c99227.png

P.S. Sorry for my English.

Thanks.

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#2 2019-07-23 13:05:05

alexkenon
Member
Registered: 2019-07-17
Posts: 5

Re: Beginner's questions on GLPI

Hello. Pls help.

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#3 2019-07-23 13:47:45

Langundo
Guest
Registered: 2016-07-21
Posts: 65

Re: Beginner's questions on GLPI

Hi,
for the first point you can disable the right in (self-service?) profil.

for the second I can't help - sorry.


work: Debian 9.5 - PHP 7.0.30 - MariaDB 10.1.26 - GLPI 9.4.3
test: sometimes with bugfix / master

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#4 2019-07-25 09:21:27

alexkenon
Member
Registered: 2019-07-17
Posts: 5

Re: Beginner's questions on GLPI

Langundo wrote:

Hi,
for the first point you can disable the right in (self-service?) profil.

Thank you very much!


It now remains to solve the question number 2...

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#5 2019-07-25 11:53:56

cirtaz
Guest
Registered: 2018-02-13
Posts: 21

Re: Beginner's questions on GLPI

Hi, you can add only the "requester", "watcher" and "assigned to"

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#6 2019-07-29 08:12:31

alexkenon
Member
Registered: 2019-07-17
Posts: 5

Re: Beginner's questions on GLPI

cirtaz wrote:

Hi, you can add only the "requester", "watcher" and "assigned to"

Hi. How to add "assigned to"?
Pls, help.

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#7 2019-07-29 12:16:41

cirtaz
Guest
Registered: 2018-02-13
Posts: 21

Re: Beginner's questions on GLPI

Menu item "Tickets", select the "ticket (or tickets), click on the "Actions" button, in the drop-down menu select "Add an actor"

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#8 2019-08-06 12:06:51

Sico31
Guest
Registered: 2018-09-24
Posts: 143

Re: Beginner's questions on GLPI

It depends on the template you use.
In the template, you can activate/deactivate some fields you would see (or not) in the ticket.

sorry for my english too


Manger un castor, c'est sauver un arbre

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#9 2019-08-14 12:48:05

alexkenon
Member
Registered: 2019-07-17
Posts: 5

Re: Beginner's questions on GLPI

cirtaz wrote:

Menu item "Tickets", select the "ticket (or tickets), click on the "Actions" button, in the drop-down menu select "Add an actor"

Thank you! I didn't notice this menu item, there really is an "Assigned". BUT! This menu item can be accessed "on the principle of the tree", i.e. it is a nested item. Is it possible to somehow display this menu item "Assigned" separately in the drop-down list, which is displayed in the screenshot above? I. e. to be able to immediately get into it without additional transitions?

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