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#1 2019-07-04 10:00:30

uknowx5
Guest
Registered: 2016-03-04
Posts: 170

Change id ticket

Is it possible to change the ticket numbering of a daughter entity?

2j4zk29.jpg

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#2 2019-07-04 11:09:21

Jean-Christophe
Moderator
Registered: 2007-08-22
Posts: 319

Re: Change id ticket

No.
The ticket database is common across entities.
It would be a mess if you could have different numbering scheme in the same DB.

If you REALLY need another numbering, you need to install an other GLPI instance.

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#3 2019-07-04 23:22:14

uknowx5
Guest
Registered: 2016-03-04
Posts: 170

Re: Change id ticket

Ok thanks!

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