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#1 2019-07-04 09:38:17

dmmario
Member
Registered: 2019-07-04
Posts: 1

Tickets divided by Groups and users

Good morning to all. Sorry for my bad English. I am in this situation. I created groups with subgroups on GLPI 9.4.2. Example: North Area -> Europe Location -> User 1 User 2 etc.

South Area -> Location x -> User 3, User 4 etc.

Now I have to create a form with formcreator that works like this.

User 4 sends a request via the form and must "automatically" be validated by Headquarters X of the Southern Area

The user 1 always with the same form sends a request via the form and must "automatically" be validated by the Europe Area North Office

They do not have to select the validator, they must be automatically, based on the user, selected the right area to which they belong.

I don't know if I made the idea.

According to you it can be done?

Thank you

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