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#1 2019-06-10 09:49:14

Zinhles
Member
From: NA
Registered: 2019-01-15
Posts: 18

Problem:Rights to Approve a solution-do satisfaction survey on ticket

Good Day

if a ticket is created on behalf of someone else, the writer reserves rights to Approve a solution when it should be the requester. is there a way to correct this such that all approval rights remain with the requester/user.
or maybe a rule that can set the rights to remain with requester or set the writer to be requester.

GLPI 9.3.0

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