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#1 2019-05-16 14:34:08

alexandrob
Member
Registered: 2019-05-15
Posts: 9

Attachments in tickets

Hello

I am using the GLPI version 9.4.0.

When i open a ticket by e-mail or using of ticket open the attachments images/docs/zip are treated as documents and are added in the document management area automatically.

Is there any way do disable this automatic creation?

Thank you.

Last edited by alexandrob (2019-05-21 16:12:27)

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#2 2019-06-01 12:40:31

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 958

Re: Attachments in tickets

You can forbid the filetype.


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

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