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#1 2019-04-02 18:09:20

wywy322
Member
Registered: 2019-04-02
Posts: 2

Duplicate email sending

Hi everybody,

I'm having a issue with my GLPI (version 9.2.2). Recently I created a new email template in my GLPI. But soon after this change every time a ticket is opened via email the sender receives two emails, one with a template and another text only with no formatting(both of the same ticket).

It is. Thanks.

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#2 2019-04-29 22:41:09

KKAdmin
Member
From: Germany
Registered: 2010-03-05
Posts: 959

Re: Duplicate email sending

IMHO you have configured a second notification


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3

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