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#1 2019-03-01 14:18:56
- krogac
- Member
- Registered: 2015-11-27
- Posts: 74
Automatic action mailgate for reciver don't work.
Hello,
i use few recivers for Tickets. In configuration i have that all recivers are connected to mail server. When i get actions and get mails manualy then all work fine.
But automatic action don't get mails. In logs i have that mailgate connect to mail server and don't get any mails..
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#2 2019-03-01 15:24:22
- krogac
- Member
- Registered: 2015-11-27
- Posts: 74
Re: Automatic action mailgate for reciver don't work.
Last logs i have from 27-02-2019 10:19
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#3 2019-03-01 15:25:51
- krogac
- Member
- Registered: 2015-11-27
- Posts: 74
Re: Automatic action mailgate for reciver don't work.
Where i can search any logs from automatic actions and recivers?
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#4 2019-03-01 16:57:33
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Automatic action mailgate for reciver don't work.
mails sent are in mail.log.
In Debug mode you have a new tab in ticket where you can control event, recipients and mail addresses defined
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#5 2019-03-03 18:43:07
- krogac
- Member
- Registered: 2015-11-27
- Posts: 74
Re: Automatic action mailgate for reciver don't work.
Thanks Yellen. I noticed in the logs that the mailgate service has no entries.
I stop this action, run manually and set run this as automatic.. and run fine.
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#6 2019-05-17 18:50:20
- olivosistemas
- Member
- Registered: 2019-05-17
- Posts: 10
Re: Automatic action mailgate for reciver don't work.
como lograron solucionarlo tengo la version 9.4.2
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