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#1 2019-02-08 11:24:12

sunil.kale
Member
Registered: 2019-02-08
Posts: 4

Need to create and new Ticket template and implement it

I am ne at GLPI and using ver. 9.2.2. I want to create a new template with specific form fields and use it while creating a new ticket. I don't want a standard or a simplified template to be used for creating tickets.

Please help!

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#2 2019-02-08 12:26:23

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,348

Re: Need to create and new Ticket template and implement it


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.4.0  en test (ubuntu 18.04 mariadb 10.2.4)

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#3 2019-02-11 14:33:12

sunil.kale
Member
Registered: 2019-02-08
Posts: 4

Re: Need to create and new Ticket template and implement it

Thanks...Its resovled

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