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#1 2019-01-10 22:27:39

freez53
Guest
Registered: 2015-08-06
Posts: 9

assignment problem

Hello everyone,

I'm stuck and can not get away with it ... I can not pick the actors in a new or old ticket - my profiles are good - but I can not pick a technician or an applicant by name however I can associate a Group or a supplier ... I not understand where it can come from.

GLPI Version: 9.3.1

Thank you for your return

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#2 2019-01-14 18:19:15

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,759

Re: assignment problem

Are you the only one with this problem?
Can you select users in another object (computer, monitor, problem...)?
Do you used plugins?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2019-01-15 12:01:53

freez53
Guest
Registered: 2015-08-06
Posts: 9

Re: assignment problem

I'm not the only one with the problem, I just tested with a colleague who is superadmin too.
No, in fact, I can not select a user regardless of the tab used.
the installed plugins are: formcreator, behavior, fusionInventory, more report and dashboard.
I have already updated Formcreator. but that does not change anything.

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#4 2019-01-15 15:22:52

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,759

Re: assignment problem

1. look at your database if you have something to repair (glpi_users, glpi_users_profiles...)
2.make a test with all your plugins deactivated


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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