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#1 2019-01-10 17:14:56

alexanderx10@gmail.com
Member
Registered: 2019-01-10
Posts: 1

assign ticket by mail

how to assign an doer when creating an ticket by mail?

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#2 2019-01-10 18:28:31

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,385

Re: assign ticket by mail

use business rules


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*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.3.3(behaviours2.1.1+fusion9.3+1.3+applicatifs2.4.1+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.4.0  en test (ubuntu 18.04 mariadb 10.2.4)

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