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#1 2019-01-02 14:19:49

Daviid
Member
Registered: 2018-12-20
Posts: 12

Ticket Notification Template Translation [SOLVED]

When I change the laguage in the dropdown list GLPI stops sending notifications.
1kpjJgI.png

Is there some other configuration that I have to set to the same language in order for it to work?

Edit: Answer

yllen wrote:

Have you still a default notification template?
You can create as many translation template as you want but you must have default translation template for users using a language not translated in your notification.

Last edited by Daviid (2019-01-08 09:33:44)

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#2 2019-01-03 16:28:03

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,759

Re: Ticket Notification Template Translation [SOLVED]

Which version of GLPI do you used?


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2019-01-07 09:31:04

Daviid
Member
Registered: 2018-12-20
Posts: 12

Re: Ticket Notification Template Translation [SOLVED]

yllen wrote:

Which version of GLPI do you used?

GLPI 9.3.0

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#4 2019-01-07 16:49:40

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 14,759

Re: Ticket Notification Template Translation [SOLVED]

Have you still a default notification template?
You can create as many translation template as you want but you must have default translation template for users using a language not translated in your notification.


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

#5 2019-01-08 09:32:48

Daviid
Member
Registered: 2018-12-20
Posts: 12

Re: Ticket Notification Template Translation [SOLVED]

yllen wrote:

Have you still a default notification template?
You can create as many translation template as you want but you must have default translation template for users using a language not translated in your notification.

You are right, this now works.

6SB2S6D.jpg

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