Forum GLPI-Project

bmichelsz

Member

From: Slovakia

Registered: 2007-10-20

Posts: 37

Component "Case" is not visible under network device detail.

Dear support team,

I am able to assign a "Case" component to network device via "Setup -> Components -> Cases -> Actions -> Associate" as you can see on first image.
https://ctrlv.cz/en/6XGg

Unfortunately, this component is neither visible under network device detail in "Components" section, nor assignable, as you can see on second image.
https://ctrlv.cz/en/pJlY

GLPI v9.3.3

Thank you.

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Debian 11, GLPI 10.0.6, OCS 2.3.1, MariaDB 10.5.18, Apache 2.4.52, PHP 7.4.33

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Component "Case" is not visible under network device detail.

I can't see your first image.
But the dropdown of your second image lists all type of components.

I don't see association from massive actions of components

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)