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#1 2018-12-09 14:18:54

uknowx5
Guest
Registered: 2016-03-04
Posts: 170

close ticket by email

Hello,

How can I close a ticket by email?

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#2 2018-12-19 21:22:46

uknowx5
Guest
Registered: 2016-03-04
Posts: 170

Re: close ticket by email

any help?

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#3 2018-12-23 15:16:04

makeijan
Guest
From: Pontevedra, Galicia
Registered: 2008-01-29
Posts: 249
Website

Re: close ticket by email

You can't.

You can change their status to solved, and them set automatic closing time a few days after, though.

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#4 2019-02-28 21:16:47

uknowx5
Guest
Registered: 2016-03-04
Posts: 170

Re: close ticket by email

makeijan wrote:

You can't.

You can change their status to solved, and them set automatic closing time a few days after, though.

It would be interesting to be able to do this.

Por cierto, veo que eres de galicia. un saludo desde Madrid.

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