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#1 2018-11-24 00:23:21

menamelany
Member
Registered: 2018-11-23
Posts: 14

Dissappear computers updated before with Fusioninventory

Hi,

I installed fusioninventory agent on mini pc's (gigabyte) with W10 pro and appearently it works well during 24 hours or so. After that time they just dissappear like they would never existed before.

Did this happened to anyone ?

Im using GLPI 9.2.1, Windows Agent 2.4 and FusionInventory 9.2+2.1

Thanks so much for your help

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#2 2018-12-18 12:16:25

rreglpimc
Guest
Registered: 2018-02-09
Posts: 55

Re: Dissappear computers updated before with Fusioninventory

Hello,
in Fusion's options you can change the "agent update" and specify a number of days after witch the agent is drop from the console if there is no contact.

Also, i've seen that outdate DNS entry could block the communication between the agent and the server (for example when someone switch from cable to wifi and back). Could be a lead.

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#3 2019-01-07 18:16:36

menamelany
Member
Registered: 2018-11-23
Posts: 14

Re: Dissappear computers updated before with Fusioninventory

I uninstalled and installed again so many times and it works now. Appearently was a lead I guess, because after I installed the agent on the client it added once but suddenly it dissapeared at next day. Till now everything is working fine.

Thank you so much for your support!

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