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I am configuring email notifications in GLPI but on the email received appears the following text:
"=-=-=-= To answer by email, write under this line=-=-=-= "
Is possible to remove or delete this line???
Thanks for your comments.
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You need this line otherwise glpi works wrong
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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Hello,
If you remove this line, when the user responds to the e-mail that has been received, the system responds to a new call by holding the line the call is incremented to the existing one.
Att
Márcio Machado
Brasília-DF / Brasil
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if mail collector (mailgate) is off, this text is not Added to notifications.
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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