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#1 2018-10-18 16:41:19

jeanvfpereira
Member
Registered: 2018-10-18
Posts: 6

Mailgate Couldn't open stream

Hi, guys

I've implemented GLPI on my enviroment about 2 months, but in the last 2 weeks, I can't recieve any ticket from e-mail, only from portal...
I've checked all settings about reciever, such IMAP/POP with and without SSL/TLS options, tried connect to server using IP instead of DNS...and nothing works...
Today I've updated to 9.3.1 thinking this errot could be of the 9.3.0 version, but unsucceful...

My server:
OS: Cent OS 7
PHP5.6.38
GLPI 9.3.1

On PHP logs, there are many lines like this:

[2018-10-18 11:10:15] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /usr/share/glpi/inc/toolbox.class.php line 657
  *** PHP Warning(2): imap_open(): Couldn't open stream {mail.apassantos.com.br:995/pop/ssl}INBOX
  Backtrace :
  :
  inc/mailcollector.class.php:1186                   imap_open()
  inc/mailcollector.class.php:601                    MailCollector->connect()
  inc/mailcollector.class.php:1744                   MailCollector->collect()
  :                                                  MailCollector::cronMailgate()
  inc/crontask.class.php:837                         call_user_func()
  front/cron.php:83                                  CronTask::launch()
  {"user":"@APASAPP03","mem_usage":"8.402\", 9.36Mio)"}

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