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#1 2018-09-04 15:02:59

grahamj42
Member
From: Metz
Registered: 2015-01-04
Posts: 5

9.3 regular crashes with PHP Error

We upgraded from 9.2.1 to 9.3.0 on 13th August and ran for two weeks without any real problems.

On 1st September, I ran innodb_migration.php to get rid of the annoying message and in the hope of some performance improvement.
Since then, GLPI sessions regularly hang.
In the Apache error log, I see PHP Fatal error:  Call to a member function addRecord() on null in D:\\glpi093\\inc\\toolbox.class.php on line 435, referer: ...

The referrer can be just about any file in front (mainly ticket.php, but also ticket.form.php, networkequipment.form.php, rack.form.php, etc.).

A search through the source code suggests that toolbox.class.php is executing line 433 "$logger = $PHPLOGGER;", but the global variable is undefined.

As a first step, if someone could suggest how to define $PHPLOGGER, I can see what the underlying error is. There is no one action which triggers the error.

My server environment :

Windows Server 2012R2.
Apache 2.4.25.
PHP 5.6.30.
MySQL 5.7.17.

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#2 2018-11-19 15:28:34

MrPurple
Member
Registered: 2018-11-19
Posts: 1

Re: 9.3 regular crashes with PHP Error

I do have the exact same problem. did you resolve the issue?

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#3 2019-07-23 07:21:18

kondur
Member
Registered: 2019-07-23
Posts: 1

Re: 9.3 regular crashes with PHP Error

Hello Team has anyone got a solution for this I am on 9.4.3 but still have the same query when I try to use cron job to execute mail fetching

Last edited by kondur (2019-07-23 07:22:24)

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