Forum GLPI-Project

colttt

Member

From: Germany

Registered: 2016-07-27

Posts: 6

problem with automatic actions

Hello,

at the moment I'm testing GLPI 0.9.3 (upgraded from 9.2) to replace our ticket and inventory system.
I enabled some automatic actions, eg cartridge and software.

So created some expired Licences, also a non-expired one. I thougt that I got an email when a Lic is expired, but when I run this action manualy it does not happen.

so maybe I did something wrong, I tried the same with cartridges, set the treshold to 8, at the moment I've 6cartridges, and I don't get an mail for that, the action said it runs successfully
The mailsetup is working, cause the helpdesk-thing works with send/recive mails.

THe question is, why I dont get informed/or why does the action not working? Did I something wrong? How can I check the action script or which SQL-command will be used for this to check if I got something?

thanks in advance!
best rergards

Last edited by colttt (2018-08-17 13:44:07)

mohanaruban

Member

Registered: 2018-03-21

Posts: 6

Re: problem with automatic actions

I have faced some issue in software installation part, Asset-> Computer-> Software

When I select a software and clicking the install tab.

I saw like this,

Installation date        - Blank
Automatic inventory  - NO

What can I do, Please anyone help me.

Last edited by mohanaruban (2018-08-17 15:15:22)

KKAdmin

Member

From: Germany

Registered: 2010-03-05

Posts: 959

Re: problem with automatic actions

cartridge problem: https://forum.glpi-project.org/viewtopic.php?id=164479

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GLPI 9.3.3