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#1 2018-07-24 12:59:54
- ashishjha091994
- Member
- Registered: 2018-07-19
- Posts: 22
custom status
Hi,
I want to add one more status type in status dropdown .
Please help as soon as possible.(GLPI-9.2.4)
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#2 2018-07-25 09:25:02
- ashishjha091994
- Member
- Registered: 2018-07-19
- Posts: 22
Re: custom status
can we make master for status if yes please help me, how to make ?
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#3 2018-07-25 10:18:42
- LaDenrée
- HELPER
- Registered: 2012-11-19
- Posts: 6,167
Re: custom status
you can't customise ticket status
you can customise assets status with setup>dropdowns
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GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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#4 2018-07-25 13:46:33
- ashishjha091994
- Member
- Registered: 2018-07-19
- Posts: 22
Re: custom status
Hi,
But in setup->dropdown there is no options for ticket status
how can add
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#5 2018-07-25 13:55:35
- LaDenrée
- HELPER
- Registered: 2012-11-19
- Posts: 6,167
Re: custom status
"You can't change ticket status. "
Please read answers.
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
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#6 2018-07-25 14:45:06
- ashishjha091994
- Member
- Registered: 2018-07-19
- Posts: 22
Re: custom status
yes i know that , but i want to make master for ticket status.
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