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Good afternoon all,
I've a question regarding Contracts and Tickets created by entities, even on the Root Entity.
i'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity
The goal is to create and change the SLA of the ticket, based on the selected Contract.
Is this possible?
Best regards!
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I think not currently. You can do a feature request here http://suggest.glpi-project.org/
You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.3.3
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