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#1 2017-11-13 19:10:01

MontyCburns
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Registered: 2017-11-13
Posts: 5

Computer Status - Disappearing

Hello
I have recently upgraded from GLPI 9.1 to 9.2 along with the FusionInventory Plugin that goes with it. I have noticed that I seem to have an issue where the Status of Computer are being changed from their previously Locked Stated (Deployed) to Blank. I have chosen Serial Number, Inventory Number, User and Status to be locked under the FusionInventory Plugin. This was set prior to the upgrade and worked fine but now the Issue of the status field being changed to Blank seems to be a problem. Any ideas suggestions?
Thanks in Advance
Jason

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#2 2017-11-14 17:39:26

MontyCburns
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Registered: 2017-11-13
Posts: 5

Re: Computer Status - Disappearing

I have some further information. I would like to add that I have not made any import rules, they are all at default. I have even clicked on the Reset Import Rules. What I am seeing is that when a Computer runs an Inventory it changes the Computer's Status from Deployed to Blank. Under the Locks section in the FusionInventory Plugin I have the Status set to Locked.

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#3 2017-11-14 19:53:02

MontyCburns
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Registered: 2017-11-13
Posts: 5

Re: Computer Status - Disappearing

I have also found that using that using the Action (Locks Fields) to update the Status Field produces the error: Failed operation
(0 authorizations problems, 1 failures)

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#4 2017-11-14 20:01:13

MontyCburns
Guest
Registered: 2017-11-13
Posts: 5

Re: Computer Status - Disappearing

Also the Locks Tab of computer assets have Locks but at the top of the screen it states "Locked items No locked item" and also shows 3 items that are locked. I have also done a Uninstall and a Install of the FusionInventory Plugin. Perhaps the issue is with the Plugin?

Last edited by MontyCburns (2017-11-14 21:18:28)

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#5 2017-11-15 17:03:29

MontyCburns
Guest
Registered: 2017-11-13
Posts: 5

Re: Computer Status - Disappearing

Hello All ... It turns out that the issue was indeed with the FusionInventory Plugin. The issue and fix is explained here: https://github.com/fusioninventory/fusi … ssues/2286

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#6 2017-11-16 13:56:58

Tiffansy
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Registered: 2017-11-16
Posts: 1

Re: Computer Status - Disappearing

I have also found that using that using the Action sizegenetics (Locks Fields) to update the Status Field produces the error: Failed operation
(0 authorizations problems, 1 failures)

Last edited by Tiffansy (2018-01-21 15:52:11)

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