Forum GLPI-Project

szlac

Member

Registered: 2016-08-30

Posts: 1

Cannot edit automatic actions

Hi All,

first of all, I'm new to GLPI.

I'm using GLPI 0.90.5, and just realized that one of the automatic actions (close tickets) stuck on running state. I wanted to stop and restart the task but when I open an automatic task (any of them) I can see only a header (menus and the name of the task) but nothing else (empty screen instead of options).

I've tried many browsers (Chrome, Firefox, Edge, IE) and I've tried to open it from another computer as well.

Do you have any idea how can I edit automatic tasks' properties from command line or stop stucked jobs? Or how should I fix the automatic task window?

Many thanks for your help in advance.

rgds,
Laszlo

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Cannot edit automatic actions

To stop running automatic action you just have to click on the cross near running...

If the form is empty, look at your database if you don't have crashed tables.
Have you some errors in GLPI logs? in debug mode?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)