Forum GLPI-Project

stephen.chan

Member

Registered: 2015-11-12

Posts: 19

GLPI 0.85.5 create ticket from email problem

Hello All
I have setup mail receiver and it success to create ticket
But I found that the Description have some code in the header and the format as below
May I know how to disable/delete "Description : P.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } LI.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } DIV.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } TABLE.ImprintUniqueIDTable { MARGIN: 0cm 0cm 0pt } DIV.Section1 { page: Section1 } " ?

Ticket: Description
Title :Testing 11:59
Requesters : Chan Stephen
Opening date :2016-05-11 11:58
Closing date :
Request source :E-Mail
Associated item :
Status  : New
Urgency : Medium
Impact : Medium
Priority : Medium
No defined category
Description : P.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } LI.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } DIV.ImprintUniqueID { MARGIN: 0cm 0cm 0pt } TABLE.ImprintUniqueIDTable { MARGIN: 0cm 0cm 0pt } DIV.Section1 { page: Section1 }