Suppliertag plugin feature

MHI · 2009-02-18 19:28:14

I guess this one goes to tsmr
As you may know there are so called Carepaqs around mainly for the HP Servers which extends or gives you a better SLA regarding the support. The status and the coverage can be pulled from the internet as well, like the warranty.
I know that you are quite overloaded when I see on how many plugins you work at the same time, but maybe you can give it a thought to implement this in the future as it would again reduce the manual documentation workload. My programming skills are unfortunately not good enough.
So if you need any information about this, the web page links, carepaq numbers as an example, just let me know.

tsmr · 2009-02-18 20:00:10

MHI wrote:

The status and the coverage can be pulled from the internet as well, like the warranty.

Hum an example ?

MHI · 2009-02-18 21:11:57

You can try the following link first in order to get the basic information about the CarePaq. You will need your CarePaq number to do this. I have emailed you one just in case you have none available.

https://h30125.www3.hp.com/csn/salesmkt … LER:4:-USA

You get information like the server it has been registered to, Model of Server, etc.
To finally get the information what kind of Carepaq you have bought, you need to remember the Care Pack Part Number.

You can then go to this link --> https://h30125.www3.hp.com/csn/salesmkt … LNL:2:-USA

and enter the Care Pack Part Number that you have received from the first query on the page above, example U4584PE and you will then receive the description of service, like 1yr, 6h 24x7 ML530G1 HW Support.

These two information pieces would be great to have, even when it just will be a link, like the plugin is doing it already. GLPI anyhow has I guess no fields that would really match this. If this could be attached as a document with a link to those pages that would be quite amazing and another step towards perfection

Last edited by MHI (2009-02-18 21:15:05)

tsmr · 2009-02-18 22:23:21

Not easy

i don't found the direct link -with for example :

https://h30125.www3.hp.com//csn/salesmktg/elfpack/elf_registration_physical_result.asp?code=ELER:5:-USA&txtCarePackSerialNum=XXXXXX&submit

MHI · 2009-02-19 12:19:21

Sorry, haven't tested this before. You are indeed right an "auto submit" seems to be not possible, which would mean you would have to create a full "autofiller" which interacts with the web form. Hmm, not good. I will check if there might be another way to access this information.
Thanks for looking into it though.

tsmr · 2009-02-19 22:33:53

Forum GLPI-Project

Announcement

#1 2009-02-18 19:28:14

Suppliertag plugin feature

#2 2009-02-18 20:00:10

Re: Suppliertag plugin feature

#3 2009-02-18 21:11:57

Re: Suppliertag plugin feature

#4 2009-02-18 22:23:21

Re: Suppliertag plugin feature

#5 2009-02-19 12:19:21

Re: Suppliertag plugin feature

#6 2009-02-19 22:33:53

Re: Suppliertag plugin feature

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