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Hi,
When I assign a ticket to a group, and I want to assign the ticket to a specific technical user, I see all the users. I want to can choose only one of the users of these group.
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it is not possible because tracking is also done to permit the assignment to a group and to a user who is not in this group.
MoYo - Julien Dombre - Association INDEPNET
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Finally we have find a solution to adapt this way to work to our organization.
Thanks,
Iñigo
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