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#1 2008-12-22 23:34:48

Plight
Member
Registered: 2008-12-08
Posts: 188

Pirority Timing

Anyone know how Priority affects the ticket?  I cant seem to find documentation on that for some reason. 

Is there any way for a ticket with higher priority to notify someone when it has not been addressed within a certain period of time?

GLPI .72
Current plugins - massocsimport

CentOS 5.3

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#2 2008-12-23 07:03:38

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Pirority Timing

This is on the ITIL roadmap.

++

Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/

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