Forum GLPI-Project

jvalla

Member

Registered: 2008-09-30

Posts: 5

Alerting Plugin - Setup of notifications

I am running the 1.4 version of Alerting plugin with GLPI 0.71.2. I have multiple entities and profiles.
I am setting up the Alerting plugin for one entity.

- Entity Root

-- Entity Company #1
--- Group IT Helpdesk Company #1

-- Entity Company #2
--- Group IT Helpdesk Company #2

I want to setup notifications so that expired helpdesk ticket notifications get sent to only the Group under the Entity.  I don't want to have Company #1 receiving notifications from Company #2's IT Helpdesk Group.

Right now I can only use the plugin at the Root level and assign groups for notifications from there. IT doesn't really make sense.

tsmr

GLPI-DEV

From: Rennes

Registered: 2005-08-26

Posts: 11,632

Website

Re: Alerting Plugin - Setup of notifications

Use email of entity administrator to deal with it

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Xavier Caillaud
Blog GLPI Infotel