Forum GLPI-Project

andreluiz.coelho

Member

From: Rio de Janeiro - RJ - Brasil

Registered: 2008-11-25

Posts: 4

Customize Ticket (Mail Gateway)

You can customize the creation of ticket by e-mail?

To use with e-mail alert from nagios

andreluiz.coelho

Member

From: Rio de Janeiro - RJ - Brasil

Registered: 2008-11-25

Posts: 4

Re: Customize Ticket (Mail Gateway)

it's possible implement a strings, for example, auto-associate one machine, category, etc... on ticket, use strings, how:

$computer("Name_of_computer");
$category("category");

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Customize Ticket (Mail Gateway)

Yes, it will be possible in next version (0.72)
+

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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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andreluiz.coelho

Member

From: Rio de Janeiro - RJ - Brasil

Registered: 2008-11-25

Posts: 4

Re: Customize Ticket (Mail Gateway)

Can i change this now in the font (PHP)?

Can you help me ?

Last edited by andreluiz.coelho (2008-12-02 11:38:08)

andreluiz.coelho

Member

From: Rio de Janeiro - RJ - Brasil

Registered: 2008-11-25

Posts: 4

Re: Customize Ticket (Mail Gateway)

Nothing to do ???????