Forum GLPI-Project

jmckean

Member

Registered: 2008-10-09

Posts: 1

I would like to see someone's setup

Hello,

I found the GLPI software while googling open source helpdesk software. I was wondering if one of you would be so kind to show me your ticket system and how you use it.

I am not clear on how the software works. Please lead me in the right direction or a link to another post which may answer my questions:

Once the software is installed and we set up the LDAP authentication, can our faculty, staff and students create their own tickets through a web page? (I am the e-learning specialist and in charge of the open source software Moodle for our university)

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: I would like to see someone's setup

Once the software is installed and we set up the LDAP authentication, can our faculty, staff and students create their own tickets through a web page?

yes it is. Your users would be able to create ticket through form or email  if you want.

Other thing :  don't remenber exactly but i think that threre is a extansion (mods) that was developped by moodl community to link GLPI and Moodle.

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JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

asemerdjian

Member

From: Los Angeles, Ca

Registered: 2008-04-16

Posts: 17

Re: I would like to see someone's setup

More info here:
http://moodle.org/mod/data/view.php?d=13&rid=1690

Download:
http://buggy.free.fr/moodle/1.9/block_glpi.zip