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#1 2008-09-26 16:47:28

Leao
Member
Registered: 2008-09-26
Posts: 1

Problem with e-mail notification

Good afternoon

My problem is, when I assign a ticket, the person who I assign it to, disable the e-mail update notifications. I'm the super-admin, and she's only on normal profile. How can I disable the option, for normal profile users, of disabling the e-mail update?

Thank you in advance

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#2 2008-10-31 20:28:52

aroitman
Member
Registered: 2008-10-31
Posts: 1

Re: Problem with e-mail notification

check administration then rules and you can give rules for each type of user

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