Still not solved for me
Maybe I'll add some images if it helps understanding my problem.
Thx
]]>The permission to UPDATE is used exactly for that, UPDATE a ticket allready created. My problem is while creating a new ticket.
]]>If you can't update a ticket, you can't change requester of a ticket
]]>Users with "Update a service" set to "YES", can select any REQUESTER.
I dont want my users to have the permission to modify tickets but if I dont grant them this perm, they cant select the correct REQUESTER.
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