if that user are assigned to a group, even with a profile associated but with NO authorization, this user will not appear in the list to select the user in the ticket.
]]>Go to groups, verify te users contained in the groups, in the tab "group", define parameters for "Visible in a ticket" --> here you can set yes or no to
Requester
Watcher
Assigned To
Task
Can be notified
That's it
Tell me your result.
]]>Is this normal behavior? How can i change it?
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