Menu item "Tickets", select the "ticket (or tickets), click on the "Actions" button, in the drop-down menu select "Add an actor"
Thank you! I didn't notice this menu item, there really is an "Assigned". BUT! This menu item can be accessed "on the principle of the tree", i.e. it is a nested item. Is it possible to somehow display this menu item "Assigned" separately in the drop-down list, which is displayed in the screenshot above? I. e. to be able to immediately get into it without additional transitions?
]]>sorry for my english too
]]>Hi, you can add only the "requester", "watcher" and "assigned to"
Hi. How to add "assigned to"?
Pls, help.
Hi,
for the first point you can disable the right in (self-service?) profil.
Thank you very much!
It now remains to solve the question number 2...
]]>for the second I can't help - sorry.
]]>1. How to remove the item "Booking" from the main menu at the top? (we do not use it).
2. Menu item "Tickets", select the "ticket (or tickets), click on the "Actions" button, in the drop-down menu I need to add the ability to assign the contractor. How to do this? It would be very convenient to do it from here.
P.S. Sorry for my English.
Thanks.
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