2019-07-08T12:36:32ZFluxBBhttps://forum.glpi-project.org/viewtopic.php?id=170324Ok, I double checked and now problem appear no more. "can assign ticket" was uncheked. May it be a cache problem or similar?
We can close for now, when I have more time i will re-check
thanks!
]]>https://forum.glpi-project.org/profile.php?id=627812019-07-08T12:36:32Zhttps://forum.glpi-project.org/viewtopic.php?pid=364286#p364286Your profile "Technician" can assign tickets? If Yes, he can see all tickets as long they are not closed]]>https://forum.glpi-project.org/profile.php?id=44352019-07-02T10:56:29Zhttps://forum.glpi-project.org/viewtopic.php?pid=364080#p364080Problem reproduction New installation of GLPI (last versione 9.4.3) Into Andministration -> profile edit Technician and UNCHECK "See all tickets" . Save Create 2 user: UserA and UserB and assign them to profile "Technician" Create a new ticket as Helpdesk and assign to UserA.
Log with UserB: User will see ticket assignet to UserA.