Take a look at behaviours plugin maybe it can do it but not with one click.
This plugin is fine but it does not do what I ask.
]]>https://forum.glpi-project.org/profile.php?id=508672018-06-13T06:36:22Zhttps://forum.glpi-project.org/viewtopic.php?pid=348997#p348997Take a look at behaviours plugin maybe it can do it but not with one click.]]>https://forum.glpi-project.org/profile.php?id=145342018-06-02T08:08:42Zhttps://forum.glpi-project.org/viewtopic.php?pid=348446#p348446Is there a way to close a ticket and auto assign it to the technician from the main ticket panel?