Please help me support solution template as:
Arrive Time: <Get current date time with type DD/MM/YYYY HH:MM>
Leave Time: <Get current date time with type DD/MM/YYYY 00:00>
Root cause: The cable signal was cut at RJ 11 connector
Solution:
- Step 01: Replaced a new RJ11
- Step 02: MIC confirmed
Thanks
]]>UPDATE `glpi`.`glpi_solutiontemplates` SET `content` = '
<table>
<tbody>
<tr>
<td>item</td>
<td>value</td>
</tr>
<tr>
<td>name</td>
<td></td>
</tr>
<tr>
<td>diagnostic</td>
<td></td>
</tr>
<tr>
<td>action</td>
<td></td>
</tr>
</tbody>
</table>' WHERE `glpi_solutiontemplates`.`id` =4;
you can use a table instead :
<table>
<tbody>
<tr>
<td>item</td>
<td>value</td>
</tr>
<tr>
<td>name</td>
<td></td>
</tr>
<tr>
<td>diagnostic</td>
<td></td>
</tr>
<tr>
<td>action</td>
<td></td>
</tr>
</tbody>
</table>
I am having trouble aplying a solution template to glpi
after adding a new solution template (contain a form) to glpi
after fulfill the form in the solution template and click to save the solution, the forms become empty
]]>